A snapshot of the type of job we take on, and what typically changes once it's built.
The leak: Quotes went out, then went quiet, because nobody had time to chase them.
What changed: Unanswered quotes now get a polite automatic nudge after three days, reviewed before it sends.
The leak: Wholesale orders were tracked across three different notebooks and a phone.
What changed: One order form feeds stock, invoicing, and the delivery run sheet automatically.
The leak: Job sheets were handwritten, then retyped into the invoicing system days later.
What changed: A photo of the job sheet becomes a checked, branded invoice the same afternoon.
The leak: Certificate renewal dates for gas safety and EICR lived in one person's head.
What changed: A weekly page flags what's due, so nothing gets missed when that person's on leave.